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See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
Feel free to contact your local Forest Gate dealership and we’ll answer your queries.
To amend your order once it has been placed, please get in touch with our sales team. We’ll be happy to assist.
If you’d like to cancel your order, please contact us for help in the first instance. Otherwise, visit our Terms & Conditions page for further information.
All payments and deposits are made using our secure payment platform. Encryption software is used to protect your card details, and we don’t store your data.
Please speak to a member of our sales team to amend your collection or delivery date.
Our sales team can obtain your settlement figure and assist with any questions you have in relation to your finance package.
Our sales advisors will be happy to help. We provide a discreet and confidential service whatever your financial needs.
Yes – you can use the value of your existing model towards the deposit for your new vehicle. Please note that any outstanding finance will need to be settled first.
Your online vehicle valuation may change following a visual inspection, but the value offered at the visual inspection is guaranteed.
Your online vehicle valuation may change following a visual inspection, but the value offered at the visual inspection is guaranteed.
You can remove a part exchange from your order at any time before the vehicle handover. Please note this may affect your quotation.
We can accept two vehicles as long as both are owned by you, or you have permission from the owner to use them in part exchange.