See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
Feel free to contact your our sales team and we’ll answer your queries.
To amend your order once it has been placed, please get in touch with us today. We’ll be happy to assist.
If you’d like to cancel your order, please get in touch in the first instance. Otherwise, visit our Terms & Conditions page for further information.
All transactions are completed using our secure payment platform, which features encryption software to protect your card details.
Our sales team can assist with amending your collection or delivery date.
Our sales team can obtain your settlement figure and help with issues regarding your finance package.
Speak to our sales team for a discreet and confidential service whatever your financial needs.
You can. Please note, however, that any outstanding finance will need to be settled first.
If there is no outstanding finance attached to the vehicle, we’ll refund the difference directly after you’ve collected your new Ford.
Your online vehicle valuation may change following a visual inspection, but the quotation offered at the visual inspection is guaranteed.
Yes – this can be done at any time before the vehicle handover. Please note, however, that your quotation may be affected.
Yes – as long as both vehicles are owned by you, or you have permission from the owner to use them in part exchange.