Buying Online | Forest Gate Group Vauxhall
Buy in 4 Easy Steps Buying online is easy and can be done on the go or in the comfort of your own home.
Step 01 Browse Look through our extensive stock to find the perfect vehicle for you. There will always be somebody at hand to help if you need.
Step 02 Part-Exchange If you have a vehicle you’d like to trade-in, we’ll make you an offer that you can use against your purchase
Step 03 Reserve Online Reserve the vehicle of your choice and then arrange a time that suits you to come in to view.
Step 04 Visit Us Your vehicle will be waiting for you to make final inspections and drive away the car of your dreams in no time.

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

I want to buy online but have some queries?

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Feel free to contact your our sales team and we’ll answer your queries.

I would like to amend or cancel my order

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To amend your order once it has been placed, please get in touch with us today. We’ll be happy to assist.

If you’d like to cancel your order, please get in touch in the first instance. Otherwise, visit our Terms & Conditions page for further information.

How secure is your online deposit process?

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All transactions are completed using our secure payment platform, which features encryption software to protect your card details.

Can I amend my delivery and collection day after I have placed my order?

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Our sales team can assist with amending your collection or delivery date.

Finance

How do I get my finance settlement?

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Our sales team can obtain your settlement figure and help with issues regarding your finance package.

I have some questions regarding financing my purchase who should I speak to?

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Speak to our sales team for a discreet and confidential service whatever your financial needs.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

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You can. Please note, however, that any outstanding finance will need to be settled first.

What happens if my part exchange is worth more than the car I want to purchase?

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If there is no outstanding finance attached to the vehicle, we’ll refund the difference directly after you’ve collected your new Ford.

Is the valuation you give me for my part exchange guaranteed?

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Your online vehicle valuation may change following a visual inspection, but the quotation offered at the visual inspection is guaranteed.

Can I remove my part exchange from my order at any time?

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Yes – this can be done at any time before the vehicle handover. Please note, however, that your quotation may be affected.

Can I part exchange two vehicles as part of my order?

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Yes – as long as both vehicles are owned by you, or you have permission from the owner to use them in part exchange.

Free & Fast Online Valuation When selling or part-exchanging, it is essential to know what your vehicle is worth in order to get the best price.