Ford Service allows you to relax knowing we are by your side
What is FordPass?
What does the FordPass app have?
To download the FordPass app on the app store https://www.fordpass.co.uk/en_gb/get-the-app.html
To see terms and conditions on FordPass https://www.fordpass.com/en_us/terms.html
Hassle Free Visits At Forest Gate
We know that being without your vehicle for any amount of time can be a big inconvenience to your day to day life. We fully understand this and to ensure your service visit causes as little disruption as possible we have the following available to help make it that little bit easier
Collection and Delivery
Your vehicle will be collected from a place convenient to you, then once service, it will be delivered back to you meaning no waiting around and minimal disruption to your day.
(Subject to a 15 mile radius)
One of our new vehicles can be yours to use as a courtesy car whilst your own vehicle is being serviced. Simply drop your car into us and take the keys to one of our courtesy vehicles for the duration of your service.**
While You Wait
If you would rather wait with your vehicle and get straight back on the road after your service you can relax with a free drink,magazine and access to free wifi in our service waiting area until your service is complete.
3 Months Interest Free Payment
We offer a flexible and competitive payment plan so the expense of your service or repair can be split over 3 months. Of course, you are still welcome to pay in full if you wish to do so.
**Subject to driving licence check, 18-21 year olds will need to use own insurance, 22 years plus can opt to use Forest Gate's insurance (£1000 excess applies). Max 6 points on licence, Not applicable for DR convictions.
Why Should you choose Ford Motorcraft......... because Ford Motorcraft goes that extra mile to ensure your Ford continues to be loved long after other garages have stopped caring. We at Forest Gate never stop caring about your Ford
What Ford Motorcraft Covers
To Receive these fantastic offers please quote *Ford Motorcraft* when booking your vehicle in with us
**All published prices are recommended retails prices and include parts, Labour and VAT. Rs models and LPG derivatives are excluded.
Tips on How to Stay Safe During A Breakdown
ON A MOTORWAY
Firstly, remember that the hard shoulder is only for emergencies, not for making calls, having a stretch or toilet stops.
If it's an emergency and you can’t get off the motorway, pull on to the hard shoulder.
Make sure you stop as far to the left as you can, with the wheels turned to the left.
Put your hazard lights on. If it’s dark or foggy, keep your sidelights on too.
You and any passengers should get out of the vehicle using the doors on the left-hand side and move up the bank or stand behind the barrier.
Leave animals in the car.
Wear a reflective jacket if you have one, but don’t put a warning triangle on the hard shoulder.
Don’t attempt even a simple repair. Call your breakdown company asap.
If you don't have a mobile, walk to an emergency phone on your side of the carriageway; follow the arrows on the posts at the back of the hard shoulder – the phone is free and connects directly to the police.
If you feel at risk from another person, return to your vehicle by a left-hand door and lock all doors; leave your vehicle again as soon as you feel this danger has passed.
If you have a disability which prevents you from following the above advice, keep your seatbelt on, switch on your hazard warning lights and use a mobile phone, if you have one, to call us or the emergency services.
If you can’t get to the hard shoulder, stay in your vehicle unless you can be absolutely sure it's safe to leave it. Put your hazard lights on, keep your seatbelt on and call the emergency services.
ON A SMART MOTORWAY
If you break down on a smart motorway where the hard shoulder has been converted into a traffic lane, follow these steps:
Use an emergency refuge area (ERA), motorway service area or leave at the next junction.
If this isn’t possible, try and get the vehicle off the carriageway.
If you have to stop in a traffic lane, turn on your hazard lights as soon as possible.
If you’re in the left-hand lane, and it’s safe to do so, get out of the vehicle on the left-hand (passenger) side and wait behind the barrier.
Call your breakdown company asap
If you can’t get out, or you’re in another lane and it isn’t safe to leave the vehicle, stay in the car with your seatbelt on and dial 999.
If you stop in an ERA, you must use the SOS phone to contact the Regional Control Centre when you stop, and before you leave.
ON A ROAD
Move your vehicle off the road if you can, but watch out for soft verges that could make it tricky to get going again.
Put your hazard lights on; if it’s dark or foggy, keep your sidelights on too.
It’s usually safer to wait well away from your vehicle and moving traffic, behind a suitable barrier if you can.
If you get out, take care and use the doors facing away from passing traffic.
Wear a reflective jacket if you have one.
If you have one, and it’s safe to do so, put a warning triangle at least 45m (50 yards) behind your vehicle.
Don't stand between your vehicle and oncoming traffic.
If you need our help, call your breakdown cover asap
RE-JOINING THE CARRIAGEWAY
Build up speed on the hard shoulder first and watch for a safe gap in the traffic.